Luca Bandirali - Informatica
Luca Bandirali - informatica
- Sistemi operativi
MS-DOS, Windows Nt-2000-XP-2003; Mac OS 9.x, Mac OS X; Unix, Linux.
- Linguaggi
elementi di UML,
Html 4.01, Xhtml,
CSS, XML, XSLT, SVG, PHP, SQL, JAVA, Javascript
- Database
MSSQL, ORACLE 8.x-9.1, MySQL
- Reti
Configurazione
- Software CRM
Siebel 6.3, Siebel 7.5, Siebel 7.7
- Configurazione
- Tuning Applicativi
- Sviluppo Interfacce
- Integrazione CTI
- Workflow
- eScript
- EIM
- Software CTI
Genesys 6.1, 6.5, 7.0, 7.1
- Configuration Layer
- Management Layer
- Reporting Layer
- Routing
Avaya
- Avaya IVR Designer 5.1/5.2
- Avaya Site Administration
- Applicativi
Ms Office, OpenOffice, Lotus Notes 5/7, Toad
- Applicativi web
Chami HTML-kit, Adobe Golive, Macromedia Dreamweaver.
- Grafica
The Gimp, Adobe Photoshop, Macromedia Freehand, Macromedia Flash MX
MS-DOS, Windows Nt-2000-XP-2003; Mac OS 9.x, Mac OS X; Unix, Linux.
elementi di UML, Html 4.01, Xhtml, CSS, XML, XSLT, SVG, PHP, SQL, JAVA, Javascript
MSSQL, ORACLE 8.x-9.1, MySQL
Configurazione
Siebel 6.3, Siebel 7.5, Siebel 7.7
- Configurazione
- Tuning Applicativi
- Sviluppo Interfacce
- Integrazione CTI
- Workflow
- eScript
- EIM
Genesys 6.1, 6.5, 7.0, 7.1
- Configuration Layer
- Management Layer
- Reporting Layer
- Routing
- Avaya IVR Designer 5.1/5.2
- Avaya Site Administration
Ms Office, OpenOffice, Lotus Notes 5/7, Toad
Chami HTML-kit, Adobe Golive, Macromedia Dreamweaver.
The Gimp, Adobe Photoshop, Macromedia Freehand, Macromedia Flash MX